Player support

Need a hand with FLUX? Contact Great Toys at greatoysbg@gmail.com.

Report a problem

Tell us what happened and, if possible, include your phone model, Android version, FLUX version and level number. A screenshot can help. Please do not send passwords, payment card details or other sensitive information.

Purchases and billing

If a Google Play purchase has not appeared in the game, include the product name and your Google Play order reference in your email. Never send your card details. You can also review purchases and request eligible refunds through Google Play.

Delete your account

To delete your FLUX account and associated data, follow our account deletion instructions. You do not need to reinstall FLUX.

Privacy requests

For access, deletion or other privacy questions, email us with the subject “FLUX privacy”. Explain your request without including unnecessary personal information. We may ask for information needed to identify the relevant records securely.

You can change optional gameplay analytics and crash reporting in FLUX’s privacy settings. See our privacy policy for details.